--- title: Auto-forwarding From cPanel to Help Scout description: Email and hosting providers using cPanel offer the ability to set up a forwarder without creating a mailbox for the address. Forwarding set up this way will not retain a copy of the emails at your pro --- [Skip to content](https://hsdemo.frodx.com/en/knowledge/auto-forwarding-from-cpanel-to-help-scout#main-content) English Show submenu for translations ![FrodX](https://hsdemo.frodx.com/hs-fs/hubfs/frodx-logo-new%20(1).png?width=550&height=171&name=frodx-logo-new%20(1).png) - [Sample Contact Page](https://hsdemo.frodx.com/sample-contact) - [Sample About Page](https://hsdemo.frodx.com/sample-about) - [Default HubSpot Blog](https://hsdemo.frodx.com/biglytics-blog) Open main navigation Close main navigation - [Sample Contact Page](https://hsdemo.frodx.com/sample-contact) - [Sample About Page](https://hsdemo.frodx.com/sample-about) - [Default HubSpot Blog](https://hsdemo.frodx.com/biglytics-blog) - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://hsdemo.frodx.com/en/knowledge) 2. [Help Desk](https://hsdemo.frodx.com/en/knowledge/help-desk) 3. [Copying Email to Help Scout](https://hsdemo.frodx.com/en/knowledge/help-desk#copying-email-to-help-scout) # Auto-forwarding From cPanel to Help Scout Email and hosting providers using cPanel offer the ability to set up a forwarder without creating a mailbox for the address. Forwarding set up this way will not retain a copy of the emails at your providers' server. Check in with your provider on their options if you would prefer an actual mailbox to keep a copy of the forwarded messages.  **Note:** The version of cPanel your hosting provider offers may look a bit different than the screenshots we have below but the steps should be the same. If your screens are significantly different from what you see here, your host's support team would be your best bet for an assist! First things first: Make sure you have your Help Scout email address ready. Check out [Find Your Help Scout Email Address](https://docs.helpscout.com/article/830-get-your-email-into-help-scout#find) if you don't know it.  **Forwarders** ![](https://hsdemo.frodx.com/hubfs/Knowledge%20Base%20Import/d33v4339jhl8k0.cloudfront.netdocsassets524448053e3e9bd67a3dc68aimages5e8ca54604286364bc97f69cfile-flUaTR5ztd-1.png) **Add Forwarder** ![](https://hsdemo.frodx.com/hubfs/Knowledge%20Base%20Import/d33v4339jhl8k0.cloudfront.netdocsassets524448053e3e9bd67a3dc68aimages5e8ca6802c7d3a7e9aea881afile-vBsMML3uff-1.png) **Forward to Email Address** **Add Forwarder** ![](https://hsdemo.frodx.com/hubfs/Knowledge%20Base%20Import/d33v4339jhl8k0.cloudfront.netdocsassets524448053e3e9bd67a3dc68aimages5e8ca6302c7d3a7e9aea8810file-b94A8dHKIG-1.png) ![](https://hsdemo.frodx.com/hubfs/Knowledge%20Base%20Import/d33v4339jhl8k0.cloudfront.netdocsassets524448053e3e9bd67a3dc68aimages5e8ca8f02c7d3a7e9aea8874file-AO7td0xPV5-1.png) **Next steps**: Set up [SPF](https://5256150.hs-sites.com/knowledge/use-an-spf-record-to-help-with-email-delivery) and [DKIM](https://5256150.hs-sites.com/knowledge/use-dkim-to-help-with-email-delivery-1) to allow Help Scout servers to send email on your behalf.  Did this answer your question? 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